Welcome to CarSoftz.com Customer Service
At CarSoftz.com, we prioritize our customers’ satisfaction and strive to provide top-notch support for all your automotive software needs. Whether you have a question about our products, need assistance with an order, or require technical support, our dedicated team is here to help.
Contact Us
Phone: +84 977 889 159
Email: contact@carsoftz.com
Live Chat: Available Monday to Sunday, 9 AM – 10 PM GMT +7
Frequently Asked Questions (FAQs)
- How do I place an order? To place an order, simply browse our catalog, add items to your cart, and proceed to checkout. For assistance, please contact our support team.
- What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
- Can I track my order? Yes, once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the courier’s website.
- What is your return policy? We offer a 30-day return policy for most items. If you are not satisfied with your purchase, please contact our support team for return instructions.
- Do you offer technical support for your software? Yes, our technical support team is available to assist you with any issues or questions related to our software. Please contact us via email or phone for support.
Shipping Information
We offer worldwide shipping with various options to meet your needs. Shipping costs and delivery times vary based on your location and the shipping method selected at checkout. For more detailed information, please visit our Shipping Information page.
Returns and Exchanges
If you need to return or exchange an item, please follow these steps:
- Contact our customer service team to initiate the return process.
- Securely package the item and include the return authorization number provided by our team.
- Ship the package to the address provided by our customer service representative.
For more details, please visit our Returns and Exchanges page.
Technical Support
Our technical support team is here to help you with any software-related issues. Please provide as much detail as possible when contacting us to ensure a quick resolution. Our support team is Available Monday to Sunday, 9 AM – 10 PM GMT +7
Phone: +84 977 889 159
Email: contact@carsoftz.com
Feedback
We value your feedback and are constantly looking to improve our services. If you have any suggestions or comments, please feel free to contact us at contact@carsoftz.com.
Thank you for choosing CarSoftz.com. We look forward to assisting you!